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January 2013

Approaches to Quality - 31st Jan 2013

Every organisation wants to provide the best service it can and to demonstrate the positive results of its work.   They want to show what they do and how well they do it.  This is essentially what quality is about – knowing what you do, learning from it, and doing it better.  Increasingly, third sector organisations are using quality systems to allow them to do this.  There are plenty of quality standards around but how can you tell which one is right for your organisation?